Alice skill and business chatbot development

We build voice and text assistants that do more than answer questions. An Alice skill or chatbot can check availability, calculate a price, capture a lead, hand the conversation to a manager and connect with CRM, payments, documents and analytics. The work includes dedicated voice UX, secure webhooks and shared business logic across channels.

How we work

  • Dialogue and voice UX
  • Webhooks and business logic
  • CRM and omnichannel flow
  • Testing and launch

We begin with the business goal, audience and constraints. We then agree on structure, milestones, timing and responsibilities. Before launch, we verify performance, accessibility, analytics and the key customer journeys.

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